Shanan and Tamara are a TEAM...when they know what is wanted, they figure out a way to get it! I have been both a buyer and a seller under their care and couldn't be happier with each experience. They are professional, trustworthy, and true "go getters". Through these experiences, I could count on them at ANY moment, day or night (and I still can). I certainly felt loved and cared for as they worked hard for our family (although they made it look so easy). I would HIGHLY recommend this company if you're in the market to buy or sell a house!
I can't put into words my gratitude for Shanan and her team! Shanan helped me and my husband into our first home 5 years ago and recently, assisted us with selling that home and purchasing our dream home! Over the past 5 years we've stayed in contact and I'm SO happy we have. It feels like working with a friend that knows the process inside and out. I would never even dream of using a different real estate team to assist with buying or selling a house. A million thanks! This team rocks!!
Shanan Shepherd helped my family purchase our first home in Leander. As first time homeowners, we could not have asked for a better guide to help us navigate through the entire process of purchasing a home. Shanan is informed, well-connected in the community, professional and more importantly, Shanan has a very approachable and friendly disposition.
She was always accessible and very responsive to answer all our questions through email or text. If the answer to our questions warranted a more detailed explanation, Shanan called us to help answer our inquiries, encouraged us to ask additional questions to the builder and lender, and she always calmed our worries. The journey of purchasing a home is long-winded, and can definitely be a rollercoaster of highs and lows. But having an agent like Shanan who is patient, kind, and encouraging, was very helpful for us as new homeowners.
Shanan regularly communicated with us throughout the entire process. At no point did we ever feel like Shanan was out of the loop in all of the phases in purchasing our home. She helped us find our dream home within a matter of days and continued regular contact with us until our closing. Shanan stayed knowledgeable and updated throughout the entire process.
What we also appreciated about Shanan was that she offered us reliable recommendations for local vendors to help us service our new home (electrician, gardener, etc.). Shanan did not only help secure us our very first house, she continues to be a valued resource for us as first time homeowners in Leander.
We were very pleased with Shanan and her entire team. My family and I don't just consider Shanan our buyer's agent, we consider her a trustworthy homeowner's mentor and guide. We highly and wholeheartedly recommend Shanan and the Shepherd Nelson Realty team.
As our two young sons would say, "Thank you Ms. Shanan!"
This team is amazing! They always make you feel like a priority and are very quick to respond, I've never felt ignored while working with them. They are not pushy, are very open, honest and great advocates. We highly recommend! Best realtors in the Austin area, especially Leander/Cedar Park! I can't imagine hiring anyone else!
“Tamara did more for us to help sell our house than I ever expected. Her attention to detail and advice helped us prepare for the sale, and we appreciate all that she did to get the house sold in a very short period of time. It was fantastic when Tamara called and said, ‘We’ve got an offer on the house!’ I would highly recommend her services to anyone looking to buy or sell a home in the area. She is knowledgeable, determined and professional in every way!”
Shanan is by far the BEST realtor I've worked with...this lady definitely knows her business!!! From listing to closing, she made the whole process so smooth and painless. I'm relocating to another state, but if you're looking to buy or sell in this area do not hesitate in calling Shanan, she is simply amazing!! You quickly realize that she's not only your realtor, but your friend as well. Thanks, Shanan...you rock!!!
Wanted to share with you all our buying experience. Our buyer's agent was Shanan Shepherd and we had a great experience. We very actively looked for homes for over 6 months, bid on two homes and in the end competed against 2 other offers for the home we ended up successfully purchasing.
Why we liked working with Shanan:
* Shanan was always available to us and would always promptly respond to email / calls. * Shanan over communicates in order to be very clear that she understands what we want and that we understand what she advises. * She did not push us into homes nor did she push us away from homes. Instead she asked us how we felt about the home after each visit and let us come to our own decisions. If we were unsure, we asked her for her personal/professional opinion and only then would she influence our decision. * Negotiations with the seller's agent were tough and hiccups from delayed appraisals or delayed financing made the purchase process stressful at times. It is easy to get emotional and react to various situations during the process, especially when it involves purchasing something so expensive (a home in the Crystal Falls area). Shanan helped us to focus on our end goal; to win the bid and then close on the home.
She recommended the strategy/approach we needed to take in dealing with the seller's agent and often helped ground me when my tendency to react to hiccups due to 3rd parties (such as delayed appraisals and delayed financing)
* Purchasing a home is a business transaction, but some of the other agents that we interviewed before Shanan treat the entire process as purely business (very impersonal and all-business). Our experience with Shanan while professional was also very personal, we got to learn about Shanan, her family and likewise she got to know us. What you look for when you choose a realtor may be different for everyone, but I can vouch that with Shanan you will get someone who will do her best to help you get the home that you want.
Thank you Shanan for all your hard work from the Krasniqi Family!
“My wife and I were first-time homebuyers and had an idea of what we wanted, but getting there was overwhelming… that was until a friend of ours referred us to Tamara Nelson. She’s a fantastic realtor and an even better person. She will always greet you with a big smile and a hug and is very personable, relatable, and knowledgeable in her field. We told her what we were looking for and after missing out on two great houses (both multiple-offer situations), in no time she took us to a house that we are now proud to own. I do not believe we would have found this house (or got a great deal on it) if we had not been with Tamara. She was with us every step of the way and on call any time we had any questions. On the day of closing, she even brought breakfast tacos to feast on during the laborious and tedious process and made it a great and exciting experience. My wife and I highly recommend Tamara as a realtor.”
Shanan is the best realtor EVER! We had a bit of a rough start in the search for our first home with a different realtor but then we found Shanan. She was so patient with us, answered all our questions and truly took into consideration our wants and needs. We can't begin to thank her enough for all her hard work!
“I can’t say enough good things about Tamara. I used her to both sell my home, and buy a new one. During the selling process, she shot straight with me, and even when it was hard to hear the truth, she was always right. I was happy with the process and with how hard she worked every day for me! It felt like I was her only client—she was 110% available all the time! When it came to buying a new house, Tamara guided me through the whole process, and was a great negotiator. I would have never been able to buy my new beautiful home without her help. I would HIGHLY recommend her, whether you are selling your home, or in the market to buy a new house.”
Shanan was our realtor for our first home we purchased in Austin after moving from Bay Area. In any business integrity is of the utmost importance. She exemplifies integrity and backs it with high performance. Her focus was always on customer service and she was always there for us no matter what time of the day we reached out to her. She was able to connect with us on many levels and her endearing nature sets her apart from any realtor I have ever dealt with. If you want and need someone who will deliver outstanding service with a smile, Shanan is the realtor you want. Without a doubt, I will be recommending her service to friends and families going forward!
Shanan listened to our wants and needs, and then helped us find the home that was the perfect fit. She helped me find my dream house. Shanan is such a warm and caring person, she became not only our realtor, but our friend. We like to think out of the box and so does Shanan, she was always on top of any situation we had going on. She is a top notch negotiator. Shanan's knowledge and experience in the real estate field makes her one of the best.
Shanan is amazing at what she does. We actually started our house hunting with another realtor and quickly found out how unqualified he was, when Shanan came into our lives and showed us what house hunting should really be like. She made things so effortless for us. We will only be using Shanan for any of our future realty needs.
Shanan is one of the most valuable, independent, self motivated and energetic expert I have ever met. Shanan is not only a dedicated and well educated Realtor but also an inspiring person.
Shanan is amazing!! She has helped us buy 2 houses and sell one now, all three being great experiences. She is knowledgeable about the market and will help you find exactly what you are looking for. We will never use another realtor again, we loved our experiences with Shanan! Highly recommend!!!
Anyone looking to buy/sell/lease your home, I would like to recommend Shanan Shepherd. She lives in our neighborhood and helped us sell our current house and purchase our new home in Georgetown, Texas. She and her partner helped me stage my home and we sold very fast. She was so patient with us and answered all my questions honestly. I never felt like she was just about making money, she was more interested in helping my family find the right fit for us. I appreciate so much what she did for us and just wanted to share my experience with any of you out there that might be wanting to find someone you can trust. Not only did I get a great realtor, but also made a great new friend. :)
Stacey L. Gerig
Shanan was invaluable resource to my recruiting efforts. I was often in a position to call her at the last minute to show my physician candidates the community and available housing. She always came through and did an outstanding job. I would highly recommend her.
"Shanan is a caring professional that supported my family’s transition to a new area, while taking time to introduce us to the community and offer supportive networking, as we changed jobs, met new people and relocated. Shanan offers a personable and caring approach with a high level of knowledge and commitment to those she supports. We highly recommend an introduction for others seeking realtor services. In addition to finding the right home, you’ll appreciate Shanan’s looking out for your best interest."
"In purchasing properties both personally and professionally over the past 20 years, I have dealt with many Realtors. Shanan Shepherd is by far the best Realtor I've ever dealt with. She is very conscientious, thorough, and responsive. It is a pleasure doing business with her! "